Delivery
Orders are shipped via Nova Poshta delivery service.
The dispatch time is 2–4 business days from the moment the order is placed.
During periods of increased production workload, the dispatch time may be extended.
If the time frame changes, we will be sure to notify you.
Delivery is paid according to Nova Poshta’s rates and depends on the weight, package dimensions, and delivery distance.
Please note
Due to martial law in Ukraine, delivery times may be extended.
Custom Tailoring
If you have a non-standard body type or need a large or small size, we will custom-make the item just for you. We can also create gear or clothing from scratch based on your specific needs, ideas, and preferences: camouflage, military uniforms, or any other specialized item with the required functionality.
To place a custom order, contact our manager and provide your measurements, preferences, ideas, and all important details regarding the future product.
Production time is 3–5 business days (depending on production workload).
Gift Certificate
Not sure what to choose, but want to support a loved one, a soldier, or a volunteer?
A gift certificate from T-FORM is the perfect solution.
The certificate can be used for any custom order: from uniforms to camouflage suits and more.
Would you like a consultation?
Contact us or submit a request—
we will be sure to get back to you shortly.
We treat everyone with the utmost respect. The cost of our products has already been optimized as much as possible, taking into account that the majority of our customers are members of the military. We deliberately do not include marketing markups in order to make protective gear affordable for those who need it most.
Yes, we operate legally and provide a full set of supporting documents. After payment, you will receive a fiscal receipt, an invoice, and a delivery note on the day your order is shipped. Upon request, we can also issue an invoice for payment.
Yes, we offer a custom tailoring service.
We can tailor any item from our collection to fit a person’s individual measurements. This option is free of charge—no additional fees apply, except for sizes 56 and up.
Additionally, upon your request, we can make modifications to the design: remove or add specific elements (such as knee pads, pockets, Velcro fasteners, or other details). All such adjustments are discussed individually and made to order.
The turnaround time for custom orders is also determined on a case-by-case basis.
Payment is made to the sole proprietor’s bank account.
Orders are accepted only upon full prepayment. After payment is made, you will receive an email at the address provided with an order confirmation and an estimated shipping date. If you have any additional questions, please contact us on Telegram @t_form. We are always happy to help!
Yes, we offer a wide range of sizes according to our size chart—from the smallest to the largest. If you can’t find the size you need, you can take advantage of our free custom tailoring service. We’ll make the item exactly to your measurements so that it fits perfectly and performs its function 100%.
Yes, exchanges or returns are possible in accordance with current legislation within 14 business days of receiving your order, provided that the item has not been used and all tags, packaging, and original condition have been preserved. If something doesn’t suit you, please let us know. We’re always ready to help and won’t leave you to deal with the problem on your own. Your comfort is our priority.
Please note: Exchanges and returns are not available for custom-made items (tailored to your measurements or with personal alterations). However, if any issues arise, we will definitely find a solution and do everything possible to ensure your satisfaction.
To place a custom order, please contact us via your preferred method (phone, messaging app, or email). Our representative will provide you with instructions on how to take measurements and will coordinate all the details of your order.
Production typically takes 3–5 business days, but this is discussed on a case-by-case basis.
We use high-quality, proven fabrics that have stood the test of time in terms of wear and durability.
We source most of our materials directly from European countries—we work with reliable manufacturers and have our own network of trusted suppliers. This allows us to control the quality of the fabrics and be confident in their characteristics.
In the description of each product on our website, you can find detailed information about the specific fabric used, its composition, and key properties.
If you have any additional questions or would like to select a product for specific conditions or tasks, we are always happy to help.
Contact us in any way that is convenient for you, and we will consult with you personally.
